Business Use of Freelancers Accelerates Amidst the Pandemic, Finds Upwork Report
Remote work has led to more change in the workforce, and as a result, 53% of businesses have used more remote freelancers
The change to fully remote workforces has led to changes across organizations, far beyond where their workforce is located. In fact, 67% of businesses reported that there were more changes to long-term management practices than a normal year, excluding temporary pandemic-led changes. These changes are broad and impact everything from how work gets done, to who is doing the work.
“Remote work has become, what economists call, a general purpose technology,” says Upwork Chief Economist
Key findings reveal:
Remote Work Projections are Strong: 27.7%, or 40.7 million Americans, will be fully remote in the next five years, which is up from 22.9% in our last survey conducted in
- Remote Has Changed Management Practices: 67% of businesses reported that there were more changes to long-term management practices than a normal year, excluding temporary changes caused by the pandemic. Of those, 26% of businesses reported that there were many more changes and another 41% said that there were somewhat more changes than normal.
- COVID Accelerated Remote Freelancer Adoption: As a result of the pandemic, over half, 53%, of businesses say that remote work has increased their willingness to use freelancers.
- Businesses Plan to Continue Engaging Remote Freelancers: 71% of hiring managers plan to sustain or increase their use of freelancers in the next 6 months.
- Strong Demand for Skilled Tech Freelancers: The largest increase in freelancer usage has been in the Web, Mobile, and Software Development category, with 80% of hiring managers stating they have increased their use of freelancers in the category since the onset of COVID.
- Tech Freelance Talent will Remain in Demand: Similarly, this demand for freelancers in the tech category will continue, as nearly two thirds of hiring managers plan to increase their use of freelancers in the tech category in the next 12 months.
To read the full report, please www.upwork.com/research/future-workforce-report.
About Upwork’s Future Workforce Report
The report was conducted by independent research firm ClearlyRated. This is the sixth year the survey has been conducted. This report uses survey data to understand hiring trends and sentiments among hiring managers. More than 1,000
Upwork is the world’s work marketplace that connects businesses with independent talent. We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential. Our talent community earned over
ClearlyRated is a global leader in human capital management research. The firm powers satisfaction and thought leadership studies for hundreds of top firms within the space and leverages more than 300,000 survey responses annually to provide insight into the millions who work in the gig economy and the companies who hire them. For more information, visit https://www.clearlyrated.com/.
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